Whitepapers, Courses, and Presentations

Visualizing Survey Data Whitepaper

An updated version of Tableau’s whitepaper on visualizing survey data (written by Steve Wexler of Data Revelations)

On-demand course: Visualizing Survey Data Using Tableau

In this intensive hands-on course, participants will learn both best practices in survey data visualization and how to use Tableau to render these visualizations.

What does “good” look like when visualizing survey data (Part I)

In this video we look at several ways to visualize a check-all-that-apply question, including a rank and magnitude dashboard and a connected dot plot dashboard.

What does “good” look like when visualizing survey data (Part II)

In this video we look at several ways to visualize Likert scale questions.

General Survey Considerations

Getting Survey Data “Just So”

A review of how and why survey data should be formatted a certain way

Getting Survey Data “Just So” using Tableau Prep

How to use Tableau Prep to get survey data in an optimal format

Getting Survey Data “Just So” Using EasyMorph

How to use EasyMorph to get survey data in an optimal format

Getting Survey Data “Just So” Using Alteryx 

How to use Alteryx to get survey data in an optimal format

Using Qualtrics’ Web Data Connector

How to use Qualtrics’ web data connector with Tableau

The Second Thing You Should Do When Working with Survey Data

Once you get the data “just so” you should do this.

The SurveyMonkey export data dialog box

Getting SurveyMonkey data to play nicely with Tableau

This posts addresses the idiosyncrasies of downloading SurveyMonkey data and getting it “just so” so that it will work well with Tableau.

12 fascinating findings from the DVS 2019 community survey

My approach to visualizing 1,300+ responses to the DVS annual survey.

Showing uncertainty in Survey Results

There’s always a margin of error in survey results. Here’s how you can show those error bars in Tableau.

More thoughts on displaying Margin of Error in survey data with Tableau

Some more thoughts and approaches to showing Margin or Error.

Decluttering by making the first row different from the other rows

A simple way to add those percentage or currency symbols to the first row of your display

When Filtering Produces Too Few Responses

What to do when extreme filtering reduces the number of responses so much that the results are statistically

Comparing the two approaches showing how the reported result is outside the error bands using directional hypothesis but because the reported percentage is fuzzy in the non-directional approach, there is overlap.

Visualizing Uncertainty in Longitudinal Survey Data

Help your stakeholders see just what plus-or-minus X points looks like with respect to Likert responses over time.

How Many People Selected 1, 2, 3 … N Items?

And what did they choose? Very useful technique for finding some surprises in check-all-that-apply questions.

Working with Weighted Survey Data

How to modify your formulas to deal with weighted responses.

Set Controls and survey data – how to compare responses for this group vs that group vs overall

How to compare filtered and unfiltered vs. overall results in the same visualization.

Comparing a target group with the entire population

How to compare filtered and unfiltered results in the same visualization.

Showing Percentages? Lookout for these pitfalls

Two very useful techniques to combat Tableau’s auto-sizing axes.

Statistical Significance

How to show that changes from a previous period are statistically significant.

Check All That Apply Visualizations

How to Visualize Check-All-That-Apply Questions in Tableau

How to fashion a simple calculation that will work with regular and weighted data.

Dealing with Survey Tools that Don’t Code Check-all-that-apply Questions Correctly

How to deal with survey tools that code 1s and blanks instead of 1s and 0s. SurveyMonkey users, this is for you.

Breaking down the results of a question by a check-all-that-apply question

How to use Tableau’s Relationship feature to cut / filter questions by check-all-that-apply questions.

Using Google Forms for Survey Data with Tableau

How to deal with the unfriendly way that Google Forms encodes check-all-that-apply questions.

Likert Scale and Divergent Stacked Bar Visualizations

Likert Scale dashboard with demographic breakdown

How to visualizing Likert scale data in Tableau

Why I think people should visualizing Likert scale data this way.

Rethinking the divergent stacked bar chart

There’s a good case for place the stronger views in the center.

Likert Scale Questions the Zvinca Way

An alternative, and I think better, approach to presenting Likert scale data

Don't ignore the neutrals

Don’t Ignore the Neutrals!

Dealing with polarized survey responses and the importance of highlighting neutrals (or lack thereof.)

Neutrals on the side

Got Likert data? Put the Neutrals on the side

More thoughts on how to visualize this type of data.

Likert dashboard using a gap chart to show differences in demographics

How to visualize Likert scale data broken down by different demographics

The gap chart (aka, “barbell chart” or “connected dot plot”) is my choice for this.

Two examples of a connected dot plot. One where values are the same and dots are hddien behind other dots and another where the dots with the same or similar values are offset

A better way to connect the dots

The gap chart (aka, “connected dot plot) is a great way to show differences within selected demographics, but what do you do if the values are the same or nearly the same? 

Visualizing Importance vs. Satisfaction

Both use Likert scales and both have to be shown at the same time to be able to make comparisons. Here are several approaches.

Visualizing sentiment

Visualizing Sentiment and Inclination

Dealing with different sentiment scales (NPS, Likert, Top 3 minus Bottom 3, etc.) and showing sentiment and inclination over time.

Net Promoter Score

Visualizing Net Promoter Score data

Using a divergent stacked bar chart with NPS overlap to make the data clearer

Benchmarking and Visual Ranking

Seeing things with fresh eyes

Seeing thing with fresh eyes

Why I still love the jitterplot

Unit histogram

Is this better than a Jitterplot? Could be

Check out the unit histogram / Wilkinson dot plot.

Showing rank and magnitude

Visual Ranking within a Category

Technique to show how responses rank when broken down by different dimensions. Great technique for showing rank and magnitude at the same time.

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